Returns. We will issue credit for products that are damaged en route to their destination. To seek credit, please email or call us with the following information:
- Order number
- Damaged product item description
- Condition of damaged product upon arrival
- Date and time package was received
Meadow & Marrow must be contacted via email within 48 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.
Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.